Case Study
Marissa Mulligan is the repatriation specialist for Sunset University. She is traveling at 5:45 AM to the local airport to escort a medicine bundle back to the Verde Tribe out west. That afternoon will be the reburial, a very large event that the tribe has been planning for months. She has arranged for the TSA Director to meet her at security so that she can get an escort around security because the tribe has requested that no x-rays be taken of the medicine bundle and that no one opens the traveling container that holds the bundle. Arriving at security, she waits for 30 minutes, but the Director never arrives. The on-staff TSA officials have no knowledge of her travels and the Director cannot be reached on his phone. She needs to get through security quickly so she does not miss her flight, yet the TSA officials will not let her go through without x-raying the collection or opening the bundle for "security purposes." No one from the tribe is answering their phone.